The Hollies Surgery

This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.

WELCOME TO THE PRACTICE
For nearly a century, this practice has developed a comprehensive family health care service to meet the needs of local people. Our extended and refurbished building includes full access for those with disabilities and consists of five consulting suites and four treatment rooms. We also provide a pram park and a baby-changing room.

Though based in a traditional setting, we have a full range of up-to-date facilities and equipment and are fully computerised.

Each doctor operates his own list of patients and so you will see your own doctor every time you require an appointment unless he is not on duty. Should you wish to move to another doctor’s list you should contact the practice manager.

TELEPHONE NUMBERS

Appointments 0844 477 3291 (local rate)
Ring this number to make an appointment with a doctor or nurse. (This number is only answered during surgery opening hours.)

Enquiries 0844 477 3291 (local rate)

1. To request a home visit, please telephone between 8.30 - 11.00am.
   
2. For test results and other enquiries, telephone between 2.30 - 4.30pm. Patients should always find out the result of any test they have had.
   
3. 24-hour emergency service; you may be given another number to contact the duty doctor - please have a pen and paper ready. Messages cannot be left on the answering machine.
   
4. Please try to telephone for routine enquiries in the afternoon when our phone lines are less busy.

Fax Number 0844 477 3297
We can accept faxed requests for repeat prescriptions.

Email: receptionhollies@hns.net
(Cannot be used to book or request an appointment)

NHS Direct 0845 4647 or www.nhsdirect.nhs.uk
24 hour helpline advice from specially trained nurses.